CANCELLATION POLICY

GENERAL
Swift Build is committed to providing exceptional service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No-shows and late cancellations have an impact on service quality while punishing customers who may show up earlier. For these reasons, Swift Build has implemented a cancellation policy that will be strictly observed.

‍FULL PAYMENT
Your registration is complete when we receive your full payment. Payments can be online or in person. We do not reserve development slots without payment.An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.

‍CANCELLATION REQUEST
Cancellation requests may be submitted by phone, email, online, or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at 01044923608 or info@swiftbuild.agency.

‍REFUND POLICY
The refund request must not exceed 14 days from the date of payment. If the refund request is accepted, the full paid amount will be returned to your account in 14 working days.
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DELIVERY POLICY

Please be advised that the official business days at Swift Build are from Monday to Friday. Saturdays and Sunday holidays, and public holidays are considered off days for all our teams and associated partners.Our primary goal is to provide you with the best possible experience. Swift Build delivers digital solutions—such as applications, portals, or dashboards—directly through secure online access. We strive to make the delivery process seamless because your convenience and satisfaction are our top priorities.

At Swift Build, the standard delivery timeline for providing initial access to your digital solution ranges from two to four business days after the project has been finalized and approved, depending on the complexity of the solution and your specific requirements.If you have an urgent request, please contact our customer service team, and we will do our best to expedite the process.We consider your digital solution “delivered” once you have received the secure login credentials or access link and have confirmed that you can access and use the solution. Should you encounter any issues upon delivery, please reach out to us promptly so we can assist you.(2)

‍Standard (In-Stock) Solutions: These are pre-built templates, modules, or add-ons that can be integrated into your system quickly. Such orders are typically fulfilled within 5-7 business days after final approval and payment.

‍Custom-Made Solutions: Fully customized or complex solutions may require longer development and testing times, as indicated in the project description or proposal. The exact timeline will be stated before you proceed with payment, ensuring you are aware of the delivery schedule in advance.Delivery costs for our digital services are generally not applicable, as no physical shipment is required. However, should any third-party licenses, integrations, or premium services be necessary, associated costs will be discussed and agreed upon before finalizing your order.

‍Delivery Time
An estimated delivery time will be provided to you once all project specifications are confirmed. Delivery times are guidelines and begin from the date of final acceptance and payment, rather than the date of the initial order. These timelines are subject to the acceptance and approval of your requirements.
Unless there are exceptional circumstances, we will make every effort to deliver your digital solution within the specified timeframe.

Business days mean Monday to Friday, excluding holidays. The final delivery date may vary based on factors such as the complexity of requested features, third-party integrations, or modifications requested during the development process. Some solutions may also be delivered in stages if agreed upon in advance, ensuring you can begin using key features while we complete additional elements.If you have any questions or concerns about the delivery of your digital solution, please contact us at 01044923608 or info@swiftbuild.agency, and we will be happy to assist you.

TERMS AND CONDITIONS

OVERVIEW
‍This website is operated by Swift Build. Throughout the site, the terms “we,” “us” and “our” refer to Swift Build. Swift Build offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.By visiting our site and/or purchasing a service from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, and/or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools added to our site or Service shall also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

‍SECTION 1 - ONLINE TERMS
‍By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and have given us your consent to allow any minor dependents to use this site.You may not use our services for any illegal or unauthorized purpose, nor may you, in the use of our Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms, viruses, or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.

‍SECTION 2 - GENERAL CONDITIONS
‍We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information, when provided, is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service, use of the Service, or access to the Service without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

‍SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
‍We are not responsible if information available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information, which is not current and is provided for reference only. We reserve the right to modify the site’s contents at any time, but we have no obligation to update any information on our site. It is your responsibility to monitor changes to the site.

‍SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
‍Prices and fees for our services are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

‍SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
‍Certain services may be offered exclusively online through the website. These services may have limited availability and are subject to their own separate terms or conditions. Returns or exchanges of purchased services—if applicable—will follow our stated policies.We have made every effort to display and describe our services accurately. However, we cannot guarantee that all descriptions or details will be error-free, current, or complete.We reserve the right, but are not obligated, to limit the provision of our services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.We reserve the right to limit the services we offer. All descriptions of services and pricing are subject to change at any time without notice. We also reserve the right to discontinue any service at any time.We do not warrant that the quality of any services, information, or other material obtained by you will meet your expectations, or that any errors in the Service will be corrected.

‍SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
‍We reserve the right to refuse any order or request for services you place with us. In our sole discretion, we may limit or cancel services purchased per person, per organization, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or orders using the same billing address.If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail address and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors without prior agreement.You agree to provide current, complete, and accurate purchase and account information for all transactions made through our site. You agree to promptly update your account and other information, including your email address and credit card details, so we can complete your transactions and contact you as needed.For more detail, please review our relevant cancellation or refund policies.

‍SECTION 7 - OPTIONAL TOOLS
‍We may provide you with access to third-party tools that we neither monitor nor control.You acknowledge and agree that we provide access to these tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which these tools are provided by the relevant third-party provider(s).Future releases of new services and/or features on our website (including new tools and resources) will also be subject to these Terms of Service.

‍SECTION 8 - THIRD-PARTY LINKS
‍Certain content, services, or materials available via our Service may include materials from third parties.Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant or assume any liability or responsibility for third-party materials, products, or services.We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Review the third-party’s policies before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

‍SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
‍If you send us certain specific submissions or, without a request from us, you send creative ideas, suggestions, or other materials (collectively, 'comments'), you agree that we may use, edit, copy, publish, distribute, and otherwise use in any medium any comments you forward to us, without restriction or compensation.We may monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or violates these Terms of Service or any party’s intellectual property.You agree that your comments will not violate any third-party rights, including intellectual property or privacy rights. You further agree that your comments will not be unlawful, abusive, or obscene, and will not contain any malicious code. You are solely responsible for the accuracy of any comments you make.

‍SECTION 10 - PERSONAL INFORMATION
‍Your submission of personal information through the site is governed by our Privacy Policy. Please review our Privacy Policy for more details.

‍SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
‍Occasionally, there may be information on our site or in our Service that contains errors, inaccuracies, or omissions. We reserve the right to correct any such issues and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.We undertake no obligation to update or clarify information in the Service or on any related website, except as required by law.

‍SECTION 12 - PROHIBITED USES
‍In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe upon intellectual property rights, to harass or discriminate against others, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others without authorization, or to interfere with the security of our Service or related websites.We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

‍SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
‍We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice.The Service and all services delivered to you are provided “as is” and “as available” without any warranty, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.Swift Build, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any product or service obtained through the Service.Because some jurisdictions do not allow the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

‍SECTION 14 - INDEMNIFICATION
‍You agree to indemnify, defend, and hold harmless Swift Build and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.

‍SECTION 15 - SEVERABILITY
‍If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, not affecting the validity and enforceability of any remaining provisions.

‍SECTION 16 - TERMINATION
‍These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.If we determine, in our sole judgment, that you have failed to comply with these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

‍SECTION 17 - ENTIRE AGREEMENT
‍These Terms of Service, along with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior agreements.Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

‍SECTION 18 - GOVERNING LAW
‍These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of Egypt.

‍SECTION 19 - CHANGES TO TERMS OF SERVICE

‍You can review the most current version of the Terms of Service at any time on this page.We reserve the right to update, change, or replace any part of these Terms of Service by posting changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our site or the Service following any changes constitutes acceptance of those changes.

‍By using our website or any of our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Privacy Policy

At Swift Build, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

‍Information We Collect
We may collect personal information such as your name, email address, and business details when you engage our services, create an account, or contact us. We also collect non-personal information like browser type and device details to improve site functionality.

‍How We Use Your Information
We use your personal information to provide our services, process transactions, communicate with you, and improve your overall experience. Non-personal data helps us enhance our website’s performance, usability, and security.

‍Information Sharing
We do not sell your personal information. We may share it with trusted third parties only when necessary to deliver our services or comply with legal obligations. Any third-party access is strictly controlled and used solely for the intended purpose.

‍Data Security
We maintain appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission can be guaranteed as completely secure.

‍Your Choices
You may review, update, or request the deletion of your personal information at any time. If you choose not to provide certain information, some features of our services may be limited.

‍Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.

‍Contact Us
If you have questions or concerns about our Privacy Policy, please contact us at info@swiftbuild.agency.